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Privacy Policy

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Privacy Policy

Welcome to QRX Fintech (“QRX”, “we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website qrxfintech.com and related products and services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our Services.

1. Information We Collect

a. Personal Information

We may collect personal information that you provide directly, such as:

  • Full name

  • Email address

  • Phone number

  • Business name and details

  • Government identifiers (e.g., PAN, GSTIN, Aadhaar) when required for verification

  • Billing and payment information

b. Automatically Collected Information

When you interact with our Services, we may automatically collect:

  • IP address

  • Device information (e.g., device type, operating system)

  • Browser details

  • Usage data (pages visited, time spent, clicks)

  • Cookies and similar tracking technologies

c. Third-Party Sources

We may receive information from third parties, such as:

  • Identity verification providers

  • Analytics services

  • Payment processors

  • Advertising partners

2. How We Use Your Information

We use your information for the following purposes:

a. To Provide and Maintain Services

  • Create and manage your account

  • Process payments and transactions

  • Authenticate and verify identity

  • Facilitate onboarding and customer support

b. To Improve Our Services

  • Personalize and optimize user experience

  • Analyze trends and usage patterns

  • Develop new features and solutions

c. For Communication

  • Send account notifications

  • Provide updates, newsletters, and offers (with consent)

  • Respond to inquiries and support requests

d. For Compliance and Security

  • Prevent fraud and abuse

  • Comply with legal and regulatory requirements

  • Conduct risk and AML/KYC checks

3. Legal Basis for Processing (where applicable)

We process personal information when:

  • You consent to the processing

  • It is necessary to perform a contract with you

  • We have a legitimate interest (e.g., improving services, marketing)

  • We are legally required to process the data (e.g., compliance)

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember preferences and settings

  • Track performance and analytics

  • Deliver relevant features

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use some features of the Services.

5. Sharing Your Information

We may share your information with:

a. Service Providers

Third parties who help deliver services such as hosting, analytics, payment processing, and identity verification.

b. Legal and Regulatory Authorities

When required by law, court order, or to protect our rights, safety, or property.

c. Business Transfers

If QRX undergoes a merger, acquisition, or sale of assets, user information may be transferred as part of such transaction.

We do not sell your personal information to third parties for marketing without your consent.

6. Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, monitoring, and periodic audits.

However, no internet transmission is completely secure. By using our Services, you acknowledge and agree that data transmission is at your own risk.

7. Data Retention

We retain personal information for as long as necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary based on regulatory requirements.

8. Your Rights

You may have rights under applicable law regarding your personal data, including:

  • Access – Request a copy of your personal data

  • Correction – Request correction of inaccurate data

  • Deletion – Request deletion of your personal data

  • Portability – Request transfer of data to another service

  • Objection – Object to certain processing

To exercise your rights, contact us using the details below. We may require verification to process your request.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us to have it removed.

10. International Data Transfers

Your information may be processed and stored in jurisdictions outside your country of residence. By using our Services, you consent to the transfer of information to countries that may have different data protection laws.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy with the effective date and notify you if required by law.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

QRX Fintech
Email: hello@qrxfintech.com
Address: #5, Site IV, Vikaspuri, New Delhi, Delhi, 110018, India

QRX Fintech